Michael Reid
Articles
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What is Lotus Themes? 😊
Lotus Themes is your destination for well-developed themes for your Zendesk Guide Help Center and all related services. We sell our templates as digital downloads. Within a short time, Lotus Themes...
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Refund policy
This information should be studied carefully to avoid possible misunderstanding in our future collaboration.  Since LotusThemes.com is offering non-tangible irrevocable goods we do not make refund...
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What you can do yourself with themes
Zendesk Guide templates from Lotus Themes are ideal for both beginners and experienced developers because they are easy to use, maintain, and customize. You can make basic changes without coding sk...
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Payments
Our themes can be purchased through the Zendesk Theme Marketplace or our website. The extensions and services can be purchased only on our website. The Zendesk Theme Marketplace offers Standard an...
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Formatting content 🎨
The variety of possible changes is amazing, you will be surprised how many of them we have for you. Just take a look! This article contains visual component samples included in our themes with expl...
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How to use the Formatting content
Because of limitations, Zendesk's article editor can't be customized. But it's easy to make your articles attractive using simple HTML codes from our examples of the Formatting content feature. F...
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Templates or building from scratch
All Zendesk Guide users have the option of using a ready-made template or building their help center from scratch. There is a long-held belief that website templates have disadvantages compared to ...
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Alerts extension: How to use alerts
This extension provides simple, customizable, and responsive notifications for your Help Center. Installation Usage Unpack the downloaded zip file. There will be three files: apidata-min.js ...
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Template files are lost
What we can do for you if your theme files are lost. If you lost your Zendesk template files, you can request them to be resent to you. Please contact us via hello@lotusthemes.com and provide us wi...
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A bug is found
Help us to become better, if we miss a bug, tell us and we will get rid of it! Although all the products are thoroughly tested before release, there is always a chance of unexpected errors. Such is...